Corona Virus (COVID-19) Update Autumn 2020
At present, we are open as normal and we always ship all items within 1 working day of receiving your order. Whilst most deliveries are now getting through as normal, some delays are still occurring. For this reason, we would please ask that you bear with us and allow 7 days (mainland UK), 14 days (Europe) or 35 days (USA and all other destinations) before querying a late delivery. Please select the Tracked Mail option when placing your order if you wish to be able to view the progress of your delivery. If you have any questions or concerns, please ask. Please see this link to the Royal Mail website for the latest updates on shipping to your destination.
Free Worldwide Delivery! (with a small surcharge for deliveries to USA and Canada)
We are pleased to ship all of our cables worldwide free of charge! (please note that there is a small surcharge to deliver to USA and Canada, due to charges placed upon us by overseas postal services). We also give our customers the option to upgrade to a tracked delivery service for a small extra charge if they wish.
Items are normally shipped on the same working day (or the next working day) after payment clears into our account. Shipping for items up to 2Kg in weight is normally via First Class post (for UK deliveries) or Airmail (for all other destinations). A Courier service will be used for orders over 2Kg. UK orders over £50 in value and non-UK orders over £100 in value are normally sent by a signed-for delivery service (eg. Royal Mail Recorded delivery or Airmail International Signed & Tracked).
Orders should arrive within the following timescales:-
- UK = 1 to 3 days, maximum 7 days
- Europe = 3 to 7 days, maximum 14 days
- USA and Rest of World = 14 to 21 days, maximum 35 days